UCO Bank Personal Loan Customer Care


As a major public sector, UCO Bank extends its services throughout the country. UCO Bank provides 24x7 customer services for any personal loan inquiries. From EMI transactions to balance check queries, you may reach out to the UCO Bank customer care helpline, SMS service, or mobile banking at any given point in time. For any help or query, the customer can contact the toll-free number at 1800 103 0123.

Read the webpage to know more about the various ways you can interact with UCO Bank Personal Customer Care team.

UCO Bank Toll-Free Customer Care Number
1800 103 0123
UCO Bank Personal Loan Missed Call Service
7666399400

UCO Bank Personal Loan Customer Care WhatsApp Number

Register your mobile number with the bank and you may opt-in for WhatsApp Banking Services with UCO Bank.

UCO Bank Personal loan WhatsApp Customer Care Number 8334001234

UCO Bank Personal Loan Customer Care SMS Services

For loans from UCO Bank, you can get details and assistance via SMS. Check the details below:

Send a Text Message (SMS) with any of the following keywords to the number: 7045022400

Loan Type SMS Keyword
Personal Loan UCO PERS
Car Loan UCO CAR
Education Loan UCO EDU
Home Loan UCO HOME
MSME Loan UCO MSME

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UCO Bank customer care services SMS channels for resolving issues related to balance queries and avail other services such as; Helping keep track of transactions, EMI payment confirmation on checking you balance.

Check the UCO Bank account balance SMS UCOBAL [mPIN] to 56161
Do an instant UCO Bank Balance Enquiry for multiple accounts SMS UCOBAL [mPIN] [14-digit Account number] to 56161

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UCO Bank Personal Loan Customer Care Email Address

UCO Bank account holders and first-time users can both contact the UCO Bank toll-free number 1800 103 0123 to get a solution for their queries. This table provides the below numbers and mail addresses that can be used for any issues related to net banking, mobile banking, etc.

For M-banking related queries uco.mbanking@ucobank.co.in
E-banking related queries hoe_banking.calcutta@ucobank.co.in
Customer Grievances hosp.cscell@ucobank.co.in

UCO Bank Grievance Redressal

Here, you can consider reaching out to the nodal officer in case of case left unresolved due to limited window of policy and service availability.
At this level, you can write to the Principal Nodal officer:

Shri Saroj Ranjan Nayak

General Manager
Operations and Services Department
India Exchange Place,1st Floor
Head Office
Kolkata- 7000001
Phone No: 03344557131,03344557109
Email: hosp.cscell@ucobank.co.in

Initially, customers can register their complaints for any UCO Bank Personal Loan Customer care banking. Under rare circumstances, if the issue is still not resolved, then the customer follows by filing a grievance redressal.

Customers can communicate with the branch, Zonal Office, and Head officer. The details are provided below:

Cities Name Telephone No. E-Mail ID
Bangalore Prasenjit Roy 080-43472702 zo.blr@ucobank.co.in
Kolkata Amit Raj 033-48090883 zo.calcutta@ucobank.co.in

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UCO Bank Customer Care Mobile Banking

UCO Bank account holders can check the status of their account balance anytime, anywhere, using various mobile banking apps by UCO Bank:

  1. UCO Bank M-Banking: This app helps customers through their balance inquiries, mini statements, fund transfers, and checkbook requests. The customer can download the app on Android and iOS.
  2. UCO Secure: This app prioritizes security for your digital banking products like e-banking, m-banking, debit card, etc.
  3. UCO Pay+: This mobile wallet allows recharges, bill payments, and money transfers, but not balance inquiries.
  4. BHIM UCO UPI: This app facilitates payments and money transfers using UPI, not for balance inquiries and loan repayments.
  5. UCO Passbook: This app allows customers to know their post-transaction and balance inquiries (to keep close track of your transactions).

UCO Bank Personal Loan Customer Care Integrated Banking Ombudsman (BO)

However, in all cases, if your issue goes unresolved, then you can appeal to the RBI integrated unit, Banking Ombudsman 2021 Scheme for immediate closure with the right resolution. Your Point of contact can be the Principal nodal officer of the UCO Bank or can visit the complaints section on the RBI Web portal - https://rbi.org.in/

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Frequently Asked Questions

You can check the UCO Bank balance using the UCO M-Banking App and UCO passbook App.

You can use the mobile banking apps or if you are encountering any issues you call contacts at the UCO Bank toll-free number 1800 103 0123.

No, you cannot use any mobile number. You need to be registered for mobile banking or passbook using your UCO Bank account details and registered mobile number.

No, there are no charges for checking your balance through the mobile apps.

You don't need any additional information beyond your login credentials for the UCO Bank M-Banking or UCO passbook.

Yes, you can check the UCO Bank account balance using your registered mobile number.

You can check your balance services as frequently as much as needed.

If you encounter issues while checking your UCO Bank balance, you can contact the toll-free number at 1800 103 0123.

The mobile banking app is accessible 24/7, allowing you to check your balance anytime.

Yes, you can also check your balance through UCO Bank's internet banking platform if you prefer.

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