Indian Bank Credit Card customers can contact the 24×7 customer care service provided by the bank to get their queries and complaints answered or resolved. Customers can also get their card hotlisted in case it gets lost or stolen. Indian Bank Credit Card Customer Care Toll-Free Number is: 1800 425 00000
Indian Bank Credit Card Customer Care Contact
Customers can contact customer care at the below-mentioned number and email address.
| Toll-Free Number | 1800 425 00000 |
|---|---|
| Contact Number | 044 – 25220903 |
| Email Address | creditcard@indianbank.co.in |
Note: The above contact sources are only available from Monday to Saturday (10 am to 5 pm), except for Sundays, 2nd and 4th Saturdays, and bank holidays in Tamil Nadu.
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Block Indian Bank Credit Card
In case of loss of card, you can block / hotlist the credit card by any one of the following methods
- Blocking through SMS: Please type the message ‘BLOCKCC’ and send the SMS to 56767 from your registered mobile to immediately block the card. You will get a confirmation message after blocking the card.
- Through 24-hour toll-free Customer Care number: 1800 425 00000
- Send email to our Email ID [during working days]: creditcard@indianbank.co.in
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Grievance Redressal Officer
If you are not satisfied with the resolution provided by the customer care cell, you can escalate the issue by contacting the Indian Bank Grievance Redressal Cell.
You can contact the Indian Bank Grievance Redressal Officer in three ways; e-mail, call, or through correspondence. Here are the details:
Mr. Vijaya Rajan, Senior Manager
CO: Credit Card Card Centre
Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001
Phone No – 044 25220904
Email id – vijayarajan.g@indianbank.co.in
If the complaint grievance is not resolved within 30 days, the matter has to be referred to:
You can contact,
Mr. A.Rajesh Ravindranath, Chief Manager
Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001
Phone No – 044 25261999
Email id – rajesh.r@indianbank.co.in
If the complaint/grievance is not resolved in the first 2 levels, the matter has to be referred to:
You can contact,
Mr. Asif S. A.
Asst General Manager (DBD)
Indian Bank
Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001
Email: asif.sa@indianbank.co.in
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NRI Helpdesk
NRI Customers can contact customer care at the below-mentioned number, and email address for further enquiries.
NRI DESK – For inquiries/suggestions and support for NRIs
Email Id: ibnridesk@indianbank.co.in
Contact: 044-28134596
Trade and Forex Desk – For inquiries/suggestions and support for Trade and Forex Customers
Email Id: customermeet@indianbank.co.in
Death Claim Settlement Form
Customers can contact customer care at the below-mentioned address, number, and email address.
Corporate Office
Indian Bank, Corporate Office,
PB No: 5555, 254-260, Avvai Shanmugam Salai,
Royapettah, Chennai - 600 014
Ph: 044-28134300
Nodal Officer for Customer Service/Grievance Redressal
For all types of Grievances including grievances against the service providers of outsourced agencies, please contact:
- Sri. Venkatesa Perumal P
General Manager [KYC/AML]
Indian Bank, Head office
No.66, Rajaji Salai
CHENNAI – 600001
Email: nodalofficer@indianbank.co.in
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Frequently Asked Questions
09231000001 (SMS- Block Digital Transactions), 09289592895 (SMS- Block Digital Transactions).
1800 4250 0000 and 18004254422.
You can send a fax to Indian Bank at 044 -2526 1999.
The website of the Indian Bank is http://www.indianbank.in.
You can write to creditcard@indianbank.co.in.
Yes, you can call your bank’s credit card customer care department, mention the transaction you want to convert to EMI and they will do it.
Internet banking is a much more secure transaction platform compared to telephonic customer care. That is why a few data-sensitive features are not available through phone banking.
Customers can also choose to contact customer care via chats, SMS, and WhatsApp messaging.
Please contact your credit card customer care over the phone or chat and they will get it resolved for you.
Most banks have a toll-free credit card customer care number. If it is not toll-free, you will be charged. Your bank’s website should be able to indicate whether the customer care number is toll-free or not.
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