Whether you have a simple query or need detailed assistance, the HDFC Bank customer care team is dedicated to delivering top-notch service. HDFC Bank comes with an extensive network of branches across Hyderabad. To ensure quick support for its vast customer base, HDFC offers a 24x7 customer assistance service through easily accessible contact numbers.
Reach out to the HDFC credit card call center or connect via email, SMS, WhatsApp, or by visiting the branch or nodal office. Additionally, you can also report unauthorized transactions or block the card by contacting HDFC customer care.
City | Contact Number |
---|---|
Hyderabad | 040-61606161 |
Table of Contents:
This table clearly lists the services and corresponding toll-free numbers to investigate on any query with HDFC Bank credit card:
Service | Toll-Free Number |
---|---|
General Customer Support | 1800 266 3310 |
Credit Card Services | 1800 1020 123 |
Lost or Stolen Card Reporting | 1800 266 2666 |
Dispute Resolution | 1800 266 3310 |
Credit Limit Increases | 1800 266 3310 |
Card Upgrades and Downgrades | 1800 266 3310 |
General Information and Assistance | 1800 266 3310 |
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For credit card-related assistance in Hyderabad, you can reach HDFC Bank's customer care via email. You can contact for support regarding your credit card, including billing issues, transactions, or general inquiries.
HDFC Bank Credit Card customer care email services:
customerservices.cards@hdfcbank.com
HDFC Bank offers convenient service for its cardholders through Credit Card SMS Services, allowing easy information with minimal effort. You can check your latest payment status, balance inquiry, and more simply by sending an SMS from your registered mobile number, all without incurring any extra charges.
To register for this service, send an SMS in the following format:
“Register” (Space) “Last 4 digits of customer ID” (Space) “Last 4 digits of account number”
Send it to 7308080808
Example SMS: Register 1234 5678
Replace "1234" with the last four digits of your customer ID and "5678" with the last four digits of your account number. Send this SMS to 7308080808 to register for the service.
Not sure of your credit score? Check it out for free now!
To get assistance via WhatsApp, save the number 70700 22222 and send a message with "Hi."
Report Unauthorized Electronic Banking Transactions to the National Cyber Crime Helpline: Incase of unauthorized electronic banking transactions, you can report the incident directly to the National Cyber Frauds Reporting and Management System:
HDFC Bank Diners Black Credit Card and Infinia Credit Card are premium HDFC credit cards. They offer a range of exclusive benefits and privileges tailored to high-net-worth individuals.
However, if you need any assistance with your premium card , the dedicated customer care team is here to provide personalized support for all your inquiries and issues. You can reach to efficient customer card team in the number : +9122 61717606
HDFC Bank Diners Black & Infinia Credit Card Customer Care |
+9122 61717606 |
While traveling abroad you might need assistance with your HDFC Bank Credit Card, you can reach our customer care team at +9122 61606160. This number is available for immediate support on any credit card-related queries or issues during your travels.
This table helps the customers know the closest branch HDFC branch available in Hyderabad , available for timely resolution, improving the overall customer experience.
Branch Name | Address |
---|---|
Abids | 5/9/211/1, JD Arcade, Chirag Ali Lane, Abids, Hyderabad 500001 |
Bank Street | No 5/1/680, Ground Floor, TK House, Bank Street, Hyderabad 500001 |
Charminar | 21/7/802/803, 1st Floor, Silver Oak Plaza, Gali No 7, Rikab Gunj, Charminar, Hyderabad 500002 |
SD Road | Usha Kiran Complex, SD Road, Hyderabad 500003 |
Lakdi ka pul | No 6/1/73, Ground Floor, Saeed Plaza, Lakdi ka pul, Hyderabad 500004 |
Khairatabad | No 6/2/982, Ground Floor, Main Road, Khairatabad, Hyderabad 500004 |
Habsiguda | H No 4/73/2D, Ground & 1st Floor, Sneha Nagar Colony, Habsiguda, Hyderabad 500007 |
Gudimalkapur | 13/6/434/D/130, Ground & 1st Floor, Pillar No 87, Jyothi Nagar, Gudimalkapur, Hyderabad 500008 |
Shaikpet | 8/1/300/2, Ground Floor, Krest Building, Shaikpet, Hyderabad 500008 |
Nanakramguda | Plot No 17 & 18 Part, Soucha Marvel, Khajaguda, Serilingampally, Hyderabad 500008 |
Tolichowki | G2, Ground Floor, AGM Grandeur, Nanalnagar Junction, Rethibowli, Tolichowki, Hyderabad 500008 |
Journalist Colony | H No 3/9 & 3/10, Ground Floor, Gowlidoddi, Gopanpally, Hyderabad 500008 |
Begum Bazar | 14/4/314 to 319, Ground Floor, Sadbhavana Heights, Begum Bazar, Hyderabad 500012 |
Ramanthapur | 2/2/61 B&C, Ground Floor, Galaxy, Baghamberpet, Ramanthapur, Hyderabad 500013 |
Balkampet Road | Door No 7/1/210, Burgula VC Complex, Balkampet Road, Hyderabad 500016 |
Begumpet | No 1/10/60/3, Suryodaya, Begumpet, Hyderabad 500016 |
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If you suspect unauthorized transactions on your HDFC Bank Credit Card, Debit Card, NetBanking, or UPI account,HDFC provides two options to report any unauthorised transaction . Here are the two ways , you can choose:
Option1: Report Unauthorized Transactions via PhoneBanking:
For PayZapp: Go to Profile > Help Centre > Select the relevant transaction > Tap the ‘?’ icon > Raise a ticket.
To report unauthorized transactions related to your Credit Card, Debit Card, NetBanking, or UPI, call 1800-258-6161.
Option2 :Report Unauthorized Electronic Banking Transactions to the National Cyber Crime Helpline:
In case of unauthorized electronic banking transactions, you can report the incident directly to the National Cyber Frauds Reporting and Management System:
Vigil Aunty: HDFC Bank brings Vigil Aunty, a trusted companion to give support to report against online fraud & unauthorized transactions
Vigil Aunty is a virtual assistant created by HDFC Bank to help customers stay safe from online fraud. This provides valuable insights and tips to help you stay safe in the digital world.
For assistance you can Join the Vigil Army and become part of a community dedicated to combating online fraud. To join, simply send "Hi" to Vigil Aunty via WhatsApp at 7290030000.
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Here are the list of customer care number provided by HDFC credit card NRI account holders along with for assistance with opening a new NRI account, HDFC Bank provides toll-free customer care numbers specific to your country, available between 9 PM to 5 AM IST."
Existing Account Holder Queries (24x7) | |
---|---|
Country | Customer Care Number |
USA | 855-999-6061 |
Canada | 855-999-6061 |
Singapore | 800-101-2850 |
Kenya | 0-800-721-740 (Fixed networks: Safaricom & Airtel) Mobile networks: Safaricom, Airtel & Orange |
Other Countries | +91-22-6000-6000 |
NRI Account Opening Assistance (Toll-Free) | |
---|---|
Country | Customer Care Number |
USA | 855-207-8106 |
Canada | 855-846-3731 |
UK | 800-756-2993 |
Singapore | 800-101-2798 |
Other Countries | Click here to receive a call |
Note: These numbers are available only between 9 PM to 5 AM IST. For any other banking-related assistance, visit the official website of HDFC Bank.
Here are the process to report your complaint to the Grievance Redressal Officer through any of the following access channels. Please ensure you provide your previous complaint number when using these channels.
You can also register your complaint on the SCORES portal, where you'll need to provide the following mandatory details:
You approach a Nodal Officer when you have a complaint or issue with your bank that has not been resolved through the standard customer service channels. A Nodal Officer serves as a senior point of contact for resolving grievances that have not been satisfactorily addressed through regular channels, ensuring quicker resolution and dedicated assistance.
Nodal Officer Details:
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You can find HDFC's credit card toll-free number on the bank's official website under the 'Contact Us' section. The general toll-free number for credit card-related inquiries is 1800 1020 123.
To speak to HDFC credit card customer care directly, call the toll-free number 1800 1020 123. You can follow the automated menu and select the option for credit card services to connect with a representative.
To report a lost or stolen HDFC credit card in Hyderabad, call the toll-free number 1800 266 2666 or log in to NetBanking and select the ‘Credit Card Hotlisting’ option to block your card immediately.
HDFC Bank's credit card customer care is available 24x7 through toll-free numbers. You can contact customer support at any time, including weekends and holidays.
To cancel your HDFC credit card, you can call customer care or send a written request to the HDFC credit card division. Ensure that any outstanding balance is cleared before submitting the cancellation request.
To update your contact information for your HDFC credit card, log in to NetBanking, go to the 'Update Contact Details' section, or visit your nearest HDFC Bank branch and request an update.
If you notice a billing error on your HDFC credit card statement, contact customer care immediately and dispute the incorrect transaction. You can also raise a dispute online through NetBanking.
To request a credit limit increase, you can call customer care, log in to NetBanking, or visit an HDFC branch. If eligible, the bank will process your request after verifying your financial information.
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