Central Bank of India Personal Loan Customer Care Number


Applying for a Central Bank of India Personal Loan can be smooth sailing, however, some things may be confusing. You may require information on repayment, loan processing, delays, interest rates and other charges or you may need help with your loan application. To help you with this, use the toll-free number, the Central Bank of India customer care number for excellent customer care.

To address your concerns regarding personal loans, Central bank of India provides personal loan customer care numbers as follows:


Customer Care Toll Free Number 1800 3030
Tolled Number 02241903900
Toll Free Number 1800 203 1911 (Exclusive for pensioners)
National Toll Free Number 1800 110 001
National Toll Free Number 1800 180 1111

Are You Looking For a Personal Loan?

Central Bank of India Personal Loan Customer Care Services

Central Bank of India offers several channels of customer care for personal loans. For any queries regarding information about personal loan products, checking application status, resolving issues, address inquiries, assistance, and to ensure a smooth borrowing experience. The bank has focused on accessibility and responsiveness through various channels, including phone, email, online chat, and in-person visits to branches. These multiple communication channels offer flexibility and convenience, allowing customers to choose the method that best suits their preferences and needs.

  • You can send a post to the Corporate Office in this address:
    • Central Bank of India, Chander Mukhi, Nariman Point, Mumbai – 400 021
      Tel.: 022 – 6638 7777
  • You can also contact the following Call Centre numbers below:
    • 24/7 open line: 18003030
    • Tolled Number: 02241903900
    • Toll Free Number: 1800 203 1911 (Exclusively for Pensioner)

Furthermore, for any queries, you can also contact the bank through their email services at customercare@cboi.in

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Central Bank of India Personal Loan Details

The Central Bank of India offers personal loans to eligible individuals, helping them financially to achieve their goals. Here is what the bank offers:

Loan Amount Up to 15 Lakhs
Tenure Maximum Tenure of 7 years
Processing Fee 1%
Interest Rate 12.00% or 12.75% p.a.
Note: the interest rate is subject to change as per the market risk and fluctuation in economic condition

Central Bank of India Interest Rate and Repayment Tenure

The Central Bank of India offers personal loans at a minimal interest rate of 12.75% p.a. for a repayment term of 84 months.

Note: the interest rate is subject to change as per the market risk and fluctuation in economic condition

Want to know more? You can check more on different loan types available by various lenders from the table below:

Central Bank of India Personal Loan Grievance Redressal

Having a clear understanding of the grievance redressal mechanism is important when applying for a personal loan. The Central Bank of India ensures that your concerns and complaints regarding personal loans are addressed promptly and effectively. The grievance redressal process is designed to provide you with a platform to voice your grievances, seek resolution, and ensure transparency in banking services.

The grievance process begins when you make a formal complaint to the bank through the website or by visiting the branch. You can also call Central Bank of India customer care service numbers. In case there is no response to the complaint or if the response is not up to your satisfaction, then you can contact the Nodal Officers:

Nodal Officer for Central Bank Customer Care Division: Mr. Amit Nayak, contact no.- 022-49197318


Furthermore, if you did not get a response after 30 days or if the response you received is unsatisfactory, then you can contact the RBI Ombudsman.

To lodge a Complaint with Banking Ombudsman, you can check the website, visit the address given below or contact them through the number provided:

  1. Website: https://cms.rbi.org.in
  2. Physical address of CRPC, Chandigarh: Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017
  3. RBI Contact Centre - 14448 (from any number)

Take the Next Step? Apply For a Personal Loan Now!

Frequently Asked Questions

You can check the status of your CBI loan status by calling the customer care number 1800 3030 or 02241903900 or 1800 110 001 or 1800 180 1111.

Yes, if you fit the eligibility criteria set by the Central Bank of India then you can get a personal loan from them.

You can contact the central bank of India customer care by calling 1800 3030 or 02241903900 or 1800 110 001 or 1800 180 1111.

Yes, you can check your personal loan status online through the website.

To file a complaint with the Central Bank of India, you can reach out to their customer support via toll-free or helpline numbers. You can dial 1800221911 or email complaints@centralbank.co.in.

You can email a complaint by sending an email to complaints@centralbank.co.in. or customercare@cboi.in

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