The credit card industry is thriving. Almost every major bank offers a variety of credit cards to its customers. In addition to that, several third-party services have been launched to make it even easier for cardholders to obtain and use them. One thing we can’t seem to get used to, however, is the prevalence of credit card marketing. It seems like every day, there’s another company pushing its own branded credit card and offering up new benefits in an attempt to lure in more users and spend more money on the card.
And unless you have your wits about you, it’s so easy for your friends and family members with whom you share a mutual account or number to apply for a new credit card using your name, address, and other personal information without ever asking your permission first. To close or not? That is the question we are going to answer today: How can you close an existing credit card online without having to wait weeks for a response from the issuing bank? Keep reading this article if you’d like some helpful advice on how you can do just that!
What You’ll Need To Close A Credit Card Online
To close an existing credit card online, you’ll need the following things in place:
- A credit card number for your existing credit card
- Your credit card account number
- An email address for your account
- A smartphone or laptop
- A computer that can connect to the Internet
- A web browser (a Google Chrome or Mozilla Firefox browser are best)
- A social security number (or taxpayer ID) if required for online transactions
- The address of the credit card company’s website from where you’ll be cancelling your card
Steps To Close or Cancel Credit Card Online
Check With The Issuing Bank First
Before you cancel your credit card online, you need to check with the issuing bank. While you’re at it, you might want to verify that the name on your credit card matches the name on your account. To do this, log in to your credit card account and click on the “View Card Account” option. You’ll also want to verify that the billing address listed on your account matches the address associated with your credit card account. You can do this by logging in to your account and clicking on the “My Account” option.
Also Read: Personal Loan Vs. Credit Card – Which One Is Better?
Set Up Your Cancellation Request
Next, you need to set up your cancellation request. This will help the credit card company verify that the cardholder is asking for the card to be closed. You can do this on the website of the credit card company. This can be tricky though because many credit card companies have set up their cancellation request forms within their cancellation form itself. So, you’ll want to look for the “Manage Your Account” option and click on “Cancellation.” You’ll need to select the “Cancellation” option from the drop-down menu, and then select “Request to Close an Account.”
Also Read: Procedures to Get an Instant Loan With Low Credit Score
Wait For The Response
Now, you just have to wait for the credit card company to process your request. This can take a few days, so be patient. During this waiting period, you should also keep an eye on your credit card statement, just in case your request has not been completed. If you see any charges on your statement that you didn’t make, it’s a good idea to contact the credit card company as soon as possible. Doing so will help you get your request completed much faster.
If They Don’t Respond, Escalate To A Manager Or Bureau Chief
If the credit card company doesn’t respond to your request to close the card, you can always escalate the matter to a manager or bureau chief. You can do this by logging in to your credit card account and clicking on the “My Account” option. From there, select “Contact Us” and select the “Close Account” option. You can then write down the details you get in response to your request, and send them to the credit card company along with a cc to your manager and account executive. Doing so should help you get the request processed much faster.
Customer Care Numbers to Cancel a Credit Card for Top Credit Card Issuers
| Bank | Customer Care Number |
| State Bank of India | 1800 180 1290 |
| Axis Bank | 1800 209 5577 |
| Kotak Mahindra Bank | 1860 266 2666 |
| HSBC | 1860 500 2277 |
| HDFC | 1800 266 4332 |
| YES Bank | 1800 103 6000 |
| IndusInd Bank | 1860 500 5004 |
| Citi Bank | 1860 210 2484 |
| American Express | 1800 419 1092 |
| Bank of Baroda | 1800 225 100 |
| IDBI Bank | 1800 200 1947 |
| RBL Bank | 1800 121 9050 |
| Bank of India | 1800 220 229/ 1800 103 1906 |
| Corporation Bank | 1800 22 6606 |
Final Step Decline, and Wait for Another Offer
Now that you’ve closed your credit card online, you can wait for a better offer from the credit card company. If you don’t mind waiting for another offer, you can always decline the new offer and wait for a better one to come along. Now that you know how to close a credit card online, you can take advantage of this method when you don’t want to wait weeks for a response from the bank. Better yet, if you’re looking for a way to close a credit card, you can use this method whenever you want.
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