Health Insurance Portability – Its Benefits, Rules & Process

Visual representation of HIP insurance coverage details, highlighting key benefits available to policyholders

Visual representation of HIP insurance coverage details, highlighting key benefits available to policyholders

The portability of health insurance helps health insurance policyholders to switch insurers without losing benefits. With medical insurance portability, you can upgrade to a plan that better suits your needs, ensuring flexibility and improved coverage. Providers like Care Health Insurance Portability make the transition seamless, empowering consumers to take charge of their medical coverage. Health policy portability ensures that staying protected is no longer limited by outdated policies or poor services. Read further to know more and the latest updates on Health Insurance Portability.

Health Insurance Coverage Options by Insurer

The table summarizes health insurance plans and add-on options from top insurers in India, helping policyholders customize coverage to their needs.

Insurer Plan Types Add-On Covers
HDFC ERGO
  • Individual and Family Plans
  • Comprehensive Plans
  • Critical Illness Plans
  • Accident Care Plans
– OPD Coverage
– Maternity Benefit
– Personal Accident Cover
ICICI Lombard
  • Individual and Family Plans
  • Floater Plans
  • Critical Illness Plans
Enhanced Coverage Add-Ons
Bajaj Allianz
  • Individual Plans
  • Family Floater Plans
  • Multiple Sum Insured Options
Customizable Add-Ons
Max Bupa
  • Comprehensive Health Plans
  • Preventive Healthcare Plans
  • Wellness Programs
  • Teleconsultation Services
Add-on covers for Enhanced Benefits
Star Health
  • Individual, Family, and Senior Citizen Plans
  • Specialized Plans for Women and Children
Various Add-On Covers for Additional Benefits
Note:- All these insurers provide a health insurance portability facility, allowing policyholders to switch their existing health insurance policy to a new provider while retaining accrued benefits like no-claim bonuses and reduced waiting periods.
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Understand Health Insurance Policy Portability

Health insurance policy portability is a feature that allows policyholders to switch their existing health insurance provider to a new one without losing accumulated benefits, such as no-claim bonuses or coverage for pre-existing conditions.

Health Insurance Policy Portability – Benefits

HIP ensures that policyholders enjoy freedom of choice and better protection without compromising on existing benefits.

Flexibility to Switch Insurers: HIP allows policyholders to switch to a new insurer offering better services or enhanced coverage without losing benefits.

Retention of No-Claim Bonuses: Accumulated bonuses for claim-free years are retained, ensuring the continuity of benefits.

Reduced Waiting Periods: Waiting periods for pre-existing conditions are carried forward to the new policy, saving time for the policyholder.

Access to Better Coverage: Policyholders can upgrade their health insurance plans with better features, broader coverage, and more suitable premiums.

Transparency and Consumer Empowerment: Enables consumers to avoid subpar services, promoting competition among insurers to offer better plans.

Regulatory Support: Governed by IRDAI rules, HIP ensures fairness and consistency in the portability process.

Applies to Various Policies: Both individual and family floater policies are eligible for portability, catering to diverse consumer needs.

Policyholders plan to transition to a new insurance company to offer better coverage, services, or pricing while retaining all renewal benefits from their previous policy.

Advantages vs Demerits of Health Insurance Policy Portability

This table provides a clear comparison, helping policyholders weigh the pros and cons of health insurance policy portability.

Advantages Demerits
Flexibility to Switch Insurers: Allows policyholders to move to a new insurer offering better coverage and services. Limited to Renewal Period: Portability is only allowed at the time of policy renewal.
Retention of Benefits: Accumulated benefits like no-claim bonuses and reduced waiting periods are carried over. Approval Uncertainty: The new insurer may reject the portability request based on their evaluation.
Better Coverage Options: Enables policyholders to upgrade to plans with broader coverage and better features. Policy Comparison Complexity: Comparing policies and understanding terms can be challenging.
Encourages Competition: Promotes transparency and better services among insurers to retain customers. Premium Hikes Possible: The new insurer may charge higher premiums for the ported policy.
Consumer Empowerment: Provides an opportunity to avoid dissatisfaction with the current insurer’s service. Processing Time: The portability process may take time, leading to temporary gaps in coverage. 

Health Insurance Portability and Accountability Act (HIPAA)

The principles outlined in HIPAA (Health Insurance Portability and Accountability Act) in the U.S. provide valuable insights that can be adapted to enhance health insurance portability and accountability in India.

Benefits for HIPAA Policyholders

Here are the benefits of HIPAA and how they can be applied:

1. Continuity of Coverage: Porting health insurance in India ensures policyholders retain benefits like reduced waiting periods and accrued bonuses, much like the principles of the Health Insurance and Portability Act.

2. Enhanced Security: The adoption of HIPAA-aligned practices ensures better data security during the health insurance portability process.

3. Improved Flexibility: Policyholders can switch providers seamlessly, ensuring better service and coverage options.

While India does not have a direct equivalent to the HIPAA Health Insurance Portability and Accountability Act, certain provisions align with the goals of health insurance portability and consumer protection in India.

IRDA’s New Guidelines for Health Insurance Portability

The Insurance Regulatory and Development Authority of India (IRDAI) has issued detailed guidelines for the portability and migration of health insurance policies, ensuring flexibility and protection for policyholders.

Below are the key highlights:

Norms on Portability: Portability is permitted under all individual indemnity-based health insurance policies, including family floater policies, issued by general insurers and health insurers.

Norms on Migration: Policyholders of indemnity-based individual health insurance policies can migrate to:
1. Another individual health insurance policy.
2. A family floater policy.
3. A group health insurance policy (if group policy norms are met).

Migration from Group Policies: Members covered under indemnity-based group health insurance policies can migrate to:
1. An individual health insurance policy.
2. A family floater policy.

Sum Insured and Cumulative Bonus: Migration will apply to the sum insured under the previous policy, along with any cumulative bonus earned.

Waiting Periods: Only the unexpired portion of the waiting period from the previous policy applies to the new policy.

Underwriting Norms:

  • Migration from individual policies with continuous coverage for four or more years will not require underwriting for the same sum insured and benefits.
  • Migration from group policies to individual policies may be subject to underwriting.
  • Insurers must communicate underwriting decisions within 15 days.

Application Timeline:

  • Policyholders must apply for migration at least 30 days before the policy renewal date.
  • Insurers may consider requests submitted closer to the renewal date at their discretion.

No Additional Charges:

Insurers cannot levy exclusive charges for migration.

Clear Communication to Policyholders:

Insurers must:
1. Inform policyholders about migration options in policy contracts and prospectuses.
2. Advise policyholders to initiate migration requests before the renewal date to avoid coverage gaps.

Portability After Migration: Policyholders who migrate to individual or family floater policies are eligible for portability as per the IRDAI (Health Insurance) Regulations, 2016.

Legal Authority: These guidelines are issued under Section 34(1) of the Insurance Act, 1938, and are effective immediately.

Migration is allowed at the time of exiting the group policy or upon its modification, premium revision, or withdrawal.
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Steps to Port Your Health Insurance Policy

Porting your health insurance policy allows you to switch insurers while retaining your accumulated benefits like waiting period credits and no-claim bonuses.

Follow these simple steps to ensure a smooth and hassle-free portability process:

1: Choose a policy that aligns with your healthcare needs and budget. Consider add-ons and benefits offered.

2. Inform Your Existing Insurer: Notify your current insurer about your intention to port at least 45 days before the policy renewal date.

3. Request Proposal Form: Reach out to your chosen insurer and request a proposal form.

  • Fill and Submit Forms: Complete the portability form from your existing insurer and the proposal form from the new insurer.
  • Submit Documents: Provide the new insurer with all required forms and documents.

4. Submit Required Documents

  • Existing policy documents.
  • Claim history (if applicable).
  • Medical records (if required).
  • Proof of identity and address.

5. Underwriting and Approval

  • The new insurer will review your application and perform any necessary underwriting.
  • Upon approval, the new insurer will issue your new policy.

6. Policy Inception

Your new health insurance policy will start on the renewal date of your previous policy.

Note: Understand the terms and conditions of both your existing policy and the new insurer’s guidelines.

Impact of Insurance Policy Portability

The ability to port health insurance policies has transformed the industry, fostering a more customer-centric approach and ensuring higher standards of service.

1. Consumer Empowerment: Policyholders gain the freedom to switch insurers if dissatisfied with their current provider, ensuring better service and satisfaction.
2. Enhanced Competition Among Insurers: Portability encourages insurers to improve their offerings, such as better coverage, lower premiums, and superior customer service, to retain customers.
3. Continuity of Benefits: Accumulated benefits like no-claim bonuses and reduced waiting periods for pre-existing conditions are retained, ensuring seamless coverage.
4. Flexibility for Policyholders: Allows consumers to choose plans better suited to their evolving needs, such as enhanced coverage, higher sum insured, or additional features.
5. Improved Transparency: Encourages transparency in policy terms and claim processes, as insurers need to share complete information with the new provider.
6. Challenges for Insurers: Increased competition may pressure insurers to innovate and offer competitive rates, which can impact profitability.
7. Longer-Term Customer Focus: Insurers are incentivized to prioritize customer satisfaction and engagement to minimize the risk of losing policyholders to competitors.
8. Better Consumer Awareness: Portability encourages consumers to regularly evaluate their insurance needs and stay informed about policy options and benefits.

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Frequently Asked Questions

Q. What is portability in health insurance?
A.
Portability in health insurance allows policyholders to transfer their existing health insurance policy from one insurer to another without losing benefits like no-claim bonuses or waiting period credits for pre-existing conditions. It is applicable during policy renewal and ensures seamless continuity of coverage.

Q. What is the advantage of insurance portability?
A.
Flexibility allows for changing insurers or plans, keeping benefits, upgrading coverage, and empowering consumers by changing insurers if necessary.

Q. What are the disadvantages of porting health insurance?
A.
Portability is limited to policy renewal. The new insurer may refuse based on criteria, charge higher premiums, and require documentation with a potential waiting period.

Q. What are insurance portability rules?
A.
Portability under IRDAI applies to health policies. Notify the insurer 45 days pre-renewal. Keep the old waiting period. Continuous coverage for a year is needed.

Q. How many days are required for health insurance portability in India?
A.
The portability process usually takes 15-30 days, provided all documents are submitted and the request is approved by the new insurer.

Q. What is the waiting period for port insurance?
A.
Only the residual waiting period of the existing policy applies. For example, if a pre-existing condition requires a 3-year waiting period and you have completed 2 years with your current insurer, only 1 year will apply with the new insurer.