Bandhan Bank Credit Card Customer Care Number

Bandhan Bank's credit cards are internationally accepted. Dedicated helplines are under 24*7 assistance under Bank Credit Card Customer Care. You get comprehensive customer care support including SMS, Email and grievance redressal without hassles with Bandhan Bank. Customers can resolve their queries regarding their credit card, and report any issues regarding lost or stolen cards, unauthorised transactions, or any other issues related to their credit card account.

Services like card activation, card replacement, credit limit increase, or blocking their card temporarily and if you have any complaints about the services or charges upon credit card, you may escalate the issue to customer care for resolutions on a call under the below mentioned toll free and other helplines.

Table of Content

• ⇾ Bandhan Bank Credit Card Enquiries
• ⇾ Bandhan Bank International Helpline Number
• ⇾ Bandhan Bank Email Address Details
• ⇾ Block Bandhan Bank Credit Card
• ⇾ Bandhan Bank Head Office Address details
• ⇾ Bandhan Bank Grievance Redressal
• ⇾ Bandhan Bank Nodal Office Contact Details
• ⇾ Approaching the Banking Ombudsman
• ⇾ Frequently Asked Questions

Bandhan Bank Credit Card Enquiries

Almost every cardholder has similar queries at some point or another. Here are some common queries along with how you can get them resolved:

Credit Card Theft
If your credit card is stolen or lost then call customer care and get your card blocked. This way you can prevent others from misusing your card.

Credit Card Has Been Blocked
If your card has been blocked by mistake, immediately call the bank. In most cases, you will have to request a replacement card and report if you find your old card while using the new card.

Card Deactivation
To deactivate your Bandhan Bank credit card, call the 24/7 helpline, verify your identity, and request card deactivation. The bank will immediately cancel the card and can issue a replacement if needed. Note down the case reference number for your records.

Credit Facility / Mismatch
A credit facility refers to the approved credit limit or borrowing capacity extended by a financial institution. A credit mismatch occurs when there is a discrepancy between the credit facility available and the actual credit utilized by the customer. This could lead to issues with credit utilization and impact the customer's creditworthiness.

Credit Card Rewards
Rewards refer to the incentives or benefits offered by credit card providers to encourage usage and loyalty. These may include cashback, points/miles, discounts, and other perks. Customers can maximize the value of their rewards by understanding the program details and strategically using the card for eligible purchases.

Bandhan Bank International Helpline Number

Call the following numbers from overseas or if you are in India for any card-related information:

• +91 33 6633 3333 (tolled and for international calls)
• 1800 258 8181 (toll-free and within India)

Bandhan Bank Email Address Details

Mail the Bandhan Bank customer service regarding all queries, complaints, and feedback:

Block Bandhan Bank Credit Card

If you have misplaced your Bandhan Bank credit card or suspect it has been stolen, the bank provides a straightforward process to block the card immediately. Here's the step-by-step procedure for blocking your lost or stolen Bandhan Bank credit card.

There are two main ways to block a lost or stolen Bandhan Bank credit card:

Block Bandhan Bank Credit Card on Call

This is the quickest and most recommended way. Call Bandhan Bank's customer care immediately. Here are the toll-free numbers:1800-258-8181 (Toll-free)

Block Bandhan Bank Credit Card via Internet Banking

Through Mobile Banking or Internet Banking: While Bandhan Bank's website doesn't explicitly mention blocking cards through online channels, it's a good idea to check if the option is available on their mobile app (mBandhan) or Internet banking platform.
Note: You might be offered the option to report the card lost instead of blocking it completely. This is useful if you think you might find the card later.

Bandhan Bank Head Office Address

The head office address of Bandhan Bank Limited is:
Bandhan Bank Limited
DN-32, Sector V, Salt Lake City
Kolkata - 700091
West Bengal, India

This is the registered corporate office and primary headquarters location of Bandhan Bank, one of the leading private-sector banks in India. The bank was founded in 2015 and is headquartered in Kolkata.

If you wish to write a letter and send it then the letter should be addressed to:

Bandhan Bank Grievance Redressal

The bank has grievance redressal steps to make sure that every customer faces no issues with their concerns and complaints. The steps are as follows:

• Step 1: Firstly submit a complaint by filing a call to the customer service helpline, an email has to be sent out,
• Step 2: Send an email to the branch head of your city, visit the bank, or fill out and submit the online complaint form.
• Step 3: If you aren’t satisfied with the response that you receive you can escalate the concern to the concerned nodal officer.
• Step 4: And finally, you can contact the banking ombudsman for a resolution to your grievance.

Bandhan Bank Nodal Office Contact Details

If you aren't happy with the solution provided by the customer care center and the branch head, you can approach the nodal officer. Here are the details:

Note: If your queries are not in any way resolved then you can always consult the banking ombudsman for a fair and just resolution as the ombudsman is appointed by the Reserve Bank of India.

Approaching the Banking Ombudsman

If you're still not happy with the resolution after reaching out to Bandhan Bank's internal channels, you can reach out to the Banking Ombudsman. This is an independent authority that helps resolve disputes between banks and their customers.

You can also lodge a complaint online with the Banking Ombudsman on their website.

You Can Also Check Other Bank's Credit Card Customer Care Numbers