Axis Bank Personal Loan Customer Care Number

Axis Bank offers a dedicated customer service that you can reach out to if you need assistance with loan application, repayment, or even if you’re just inquiring about your loan options. Axis Bank personal loan customer care numbers offers you support, and ensure a smooth and hassle-free experience with your loan journey.

The Axis Bank toll-free personal loan customer care numbers are:

Customers outside of India can contact +91-22-67987700

These numbers can connect you to Axis Bank representatives between 8:00 AM to 8:00 PM from Monday to Saturday except on national holidays.

Axis Bank Personal Loan NRI Customer Care Number

Axis Bank also offers its NRI personal loan customers the option to contact the bank regarding any queries or complaints on personal loans. These numbers are:

Furthermore, NRI customers can also contact the bank through a non-toll free number: +91 40-67174100.

As an NRI customer you can also contact the bank through the ‘chat with an agent’ option from the website which is a service available 24/7. You can also email your complaint / queries to the bank officials. For this option all you have to do is mention your email address, mobile number, last four digits of your account number or card number and your name.

Axis Bank Personal Loan Email Support for Overseas Customers

If you are a customer of Axis Bank who has moved overseas and you have queries and complaints regarding your loan, then you can use the following email addresses to file your complaint:

Axis Bank Personal Loan Complaints Registration

Filing a complaint with Axis Bank will consist of a 4 level process.

The first level is to contact the bank through various channels including calls, emails, website support, social media and by visiting the branches.

• If you have any queries or complaints with Axis Bank personal loans, you can contact: 1860-419-5555 or 1860-500-5555.
• Customers having Citibank personal loan relationships and migrating to the Axis Bank platform can contact the following numbers 1860-210-2484.
• Customers living abroad can contact the following number: +91 22-4955-2484
• To file a complaint through the website, you can visit the axis bank support portal at:
  https://application.axisbank.co.in/webforms/axis-support/index.aspx
  You can then click on “How may I help you?” and get your queries answered.
• Do Not Call Registry (modify): If you would like to modify your preferences on the Do Not Call Registry, I can provide you with the necessary information and steps to do so. Please let me know the changes you would like to make, and I will assist you accordingly.

Axis Bank Personal Loan Circle Nodal Officer

The bank usually responds in 10 days time, however, if after 10 days you are still not satisfied with the Bank’s response then you can contact the Circle Nodal Officer. This is usually known as level 2 complaints registration.

Both Indian customers and overseas customers can contact the Circle Nodal Officer through the following ways:

• Call through the following number at 9.30 AM to 5.30 PM on Monday to Saturday (Except 2nd & 4th Saturdays and bank holidays):
  Phone: 91-080-61865200.
• Email: nodal.officer@axisbank.com
• Send a letter through Post to the following address: Nodal Officer, Axis Bank Ltd., NPC1, 5th Floor, “Gigaplex”, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai-400708.

Want to know more? You can check more on different loan types available by various lenders from the table below:

Axis Bank Personal Loan Principal Nodal Officers Number

If it's’ been 10 days after filing a complaint, you are still not happy with the Bank’s resolution, you can further escalate the complaint to the Principal Nodal Officer. This is the 3rd level of complaint where Indian and overseas customers can contact the Principal Nodal Officer through a letter, call or via email.

• If you choose to send a letter, you can write to:
  Principal Nodal Officer,
  Axis Bank Ltd.,
  4th Floor, Axis House,
  Wadia International Centre, P.B. Marg, Worli,
  Mumbai – 400025.
• You can also raise your complaint through a call from Monday to Saturday (Except 2nd & 4th Saturdays and bank holidays) from 9:30 am to 5:30 pm on this
  Phone Number: +91-080-61865098.
• You can also email at: pno@axisbank.com

The 4th level of complaint is where you can also raise a complaint to the following Nodal Officers: